Terms of Service
&
Privacy Policy

Last updated Nov 15, 2024

Terms of Service

Mobile Information

By using Talkuccino.com (the “Website”) or the Talkuccino mobile application (the “APP”) together (the “Service”), you will initiate anonymous inbound or outbound phone calls to or from your phone to our Service, which will connect your call to other individuals. Your cell phone provider's minutes, Messages, and data rates may apply based on your plan.

Opt-in: When you register for the Service, you will specify your phone number and e-mail address and agree to receive SMS messages and other communication forms from the company and those Terms of Service.

Opt-out: To opt out of SMS notifications, go to the app's settings page and switch off “Marketing emails.”

Cancel an account: To cancel your account, please send a cancelation request to support@Talkuccino.com and await a formal cancellation notification.

Data Deletion Request: To initiate a “Data Deletion Request,” go to the app's settings page, select “Data Deletion Request,” and press the send icon. The application will prepare an email with the proper request. Please press the send icon to send the request.

Terms of Use

By using the Service, a service of URL R&D, LLC. (the “Company”, “we” or “us”), you agree to be bound by these Terms of Service (“Terms of Use” or “Terms” or “TOS”). At our sole discretion, we reserve the right to change, modify, add, or delete portions of these Terms at any time without further notice. You accept the new Terms by continuing to use the Service after any such changes. If you do not agree to abide by these or any future Terms, do not use the Service. You are responsible for regularly checking the Website talkuccino.com/terms or within the APP to determine if there have been changes to these Terms and to review such changes. Violating any of these terms and conditions may result in terminating your Service. You understand and agree that the Company is not responsible for the content of the conversation initiated through the Service and that you use the Service at your own risk.

Summary of Terms

By using the Service of the Company, you are agreeing to be bound by the following terms:

1. You must be 18 or older to use the Service. Any registration by, use of, or access to the Service by anyone under 18 is unauthorized, unlicensed, and in violation of these Terms. By using the Service, you represent and warrant that you are 18 or older and agree to abide by these Terms.

2. You are solely responsible for any messaging, activity, and content (including, without limitation, text, information, screen names, photos, profiles, phone calls, and links to third-party content) that is posted or transmitted by you (collectively, “User Content”) using the Service.

3. You are responsible for keeping your password secure.

4. You may use the Service for personal, non-commercial purposes only. You may not use the Service to promote any goods or services.

5. You may not use the Service for any illegal or unauthorized purpose.

6. International Service users agree to comply with all local laws regarding online conduct and acceptable content.

7. You must not upload, transmit, post, or otherwise share any content that (a) violates or infringes upon the rights of any third party; (b) is unlawful, threatening, defamatory, abusive, libelous, or invasive of another’s privacy; or (c) is offensive.

8. You must not modify, adapt, or hack the Service or modify another service to falsely imply that it is associated with the Service or so that it helps you create a second persona on the Service.

9. You must not create, submit mail, call, or text unwanted email or SMS/text messages to any other Service member (“Spam”).

10. The Service is designed to protect your anonymity if you do not provide your phone number, name, e-mail, password, or any personal information to people you interact with through the service.

11. In using the Service, you must not violate any laws in your jurisdiction (including but not limited to copyright laws). 

Summary of Conditions

1. We reserve the right to modify or terminate the Service for any reason without notice.

2. We reserve the right to refuse the Service to anyone for any reason.

3. We may, but have no obligation to, remove User Content and accounts containing material that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Use.

4. All content submitted or delivered through the Site or Service (the “User Content”) is the User's property.

5. You own your User Content, not us. You grant the Company a perpetual, irrevocable, worldwide, non-exclusive, royalty-free right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform, and publicly display your User Content (in whole or in part) and to incorporate such User Content in other works in any form, media, or technology now known or later developed. You represent and warrant to the Company that you have the right to grant the licenses stated above.

6. We’re not responsible for any third-party fees (including, without limitation, Internet, mobile phone, roaming charges, or text messaging fees).

7. Know that we could charge for use of the APP or any part of the Service.

8. We reserve the right to remove content and accounts that we determine in our sole discretion are or may be unlawful, threatening, offensive, obscene, or in violation of any party’s intellectual property rights or these Terms of Use.

9. If you contact other site users directly, do so at your own risk.

10. All Service plans may only be used for their intended use as specified by the Service, not including call centers or other types of “call blasts” or marketing campaigns, and are provided only for dialog between individuals at any given time. 

11. Unlimited Minutes plans:

Some service plans are offered on an “unlimited minutes” basis. 

All unlimited plans are issued on a “single concurrent call basis,” meaning that in the case of concurrent (simultaneous) calls, only the first call will be unlimited, and other concurrent calls might be metered. “Unlimited Minutes” applies only to calls terminated or initiated from the user's cell phone and billed by the Company. Cellular call and data plan fees still apply.

You may not use the APP for any of the following prohibited uses (which are in addition to the other prohibited uses applicable to all Services):

Forward your phone number to another one capable of handling multiple simultaneous calls.

Spamming or blasting (setting calls with others to solicit a product or service). Unless pre-approved by the Company and limited to specific topics.

Bulk standby agents (e.g., customer support or sales call centers, “hotlines,” 900 numbers, sports-line numbers, etc.). Unless pre-approved by the Company and limited to specific topics.

Auto-dialing or “predictive” dialing (i.e., non-manual dialing or using a software program or other means to continuously dial or place outbound calls).

In addition, unusually high usage of the Services may impair the Company’s ability to provide high-quality services to others and/or indicate unauthorized use of the Service, in which case the Company may suspend or terminate your account or, upon prior notice, convert your account to a calling plan that charges higher usage rates.

The Company reserves the right to add to, modify, or amend its policy at any time for any reason at its sole discretion.

12. Unsolicited Advertisements and TCPA Compliance:

Certain communication practices – including, without limitation, the placing of unsolicited calls; the placing of commercial messages; the sending of unsolicited facsimile, internet facsimile, SMS, or other messages; and the use of specific automated telephone equipment to place certain calls – are regulated in the United States by the Federal Telephone Consumer Protection Act of 1991 (also known as the “TCPA”) is available here

The Junk Fax Prevention Act of 2005, and under several similar State, Municipal, or local laws, regulations, codes, ordinances, and rules, and in Canada by the CRTC pursuant to Canada’s Anti-Spam Law (“CASL”) is available here:

You agree, represent, and warrant that: 

(i) You are the creator of the content of and are solely responsible for determining the destination(s) and the recipient(s) of all outbound communications made using the Services (“Customer Communication”); 

(ii) All content, communications, files, information, data, and other content provided for transmission through your account or the Services will be provided solely for lawful purposes, and in no event shall any Customer Communication or any content thereof violate the TCPA, Junk Fax Prevention Act, CASL, or any other law; and 

(iii) No unsolicited advertisements, commercial messages, solicitations, marketing, or promotional materials will be transmitted or distributed through audio recordings or images through the Service. 

At the Company’s sole option and without further notice, the Company may use technologies and procedures, including, without limitation, filters, that may block or terminate such unsolicited advertisements without delivering them. You agree to indemnify and hold harmless the Company and any third-party provider(s) from any and all third-party claims, losses, damages, fines, or penalties arising: (i) out of your violation or alleged violation of the TCPA, Junk Fax Prevention Act, CASL, or any similar regulation or legislation; or (ii) otherwise related to any voicemail, text, calls, and/or fax spam, solicitations, or commercial messages that you may send and/or receive using the Services. 

13. Signup Offers, Service Plans, Special Offers, and Free Trials.

The Company may offer several different sign-up offers, special offers, promotional discounts, and various service plans, pricing plans, and/or bundles, which may include primary service, premium features, or any other aspect of the service at any given time. These offers' specific terms and conditions will be communicated via the website pages, the APP, or other mediums displaying the offers. All Free Trial offers (if offered at the time of signup) are defined by default as free to use, under this agreement, for a maximum of 30 days of service or 120 minutes of use, whichever comes first, unless otherwise explicitly defined and communicated via these offering pages on the website or other means. Using the Service in any way over the free 120 minutes or beyond the 30-day limit will result in customers being immediately billed.

Copyright

We claim no intellectual property rights over the material you provide to the Service or Site. Your profile and the materials you upload remain yours. You can remove your content anytime by contacting the company and asking it to delete your account.

The Company undertakes to obey all relevant copyright laws. We will review all claims of copyright infringement received and remove content deemed to have been posted or distributed in violation of such laws.

Privacy.

Our policy is to respect the privacy of individuals who visit the Site. Our privacy policy, attached below (the “Privacy Policy” or “PP”), is incorporated herein. By accepting these Terms, you expressly consent to using and disclosing your personally identifiable and other information as described in the Privacy Policy.

Disclaimer.

THE CONTENT, SERVICES AND/OR MATERIALS AVAILABLE THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN PARTICULAR, THE COMPANY MAKES NO WARRANTY THAT THE SITE OR THE SERVICES PROVIDED ON THE AASITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT THE SITE OR OUR SERVER IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, THAT THE SITE, INCLUDING ANY SERVICES PROVIDED ON THE SITE, WILL BE AVAILABLE, OR THAT DATA ENTERED WILL BE SECURE FROM UNAUTHORIZED ACCESS.

Limitation of Liability.

YOU ACKNOWLEDGE, BY YOUR USE OF THE APP or Service, THAT YOUR USE OF THE Service, INCLUDING ANY SOFTWARE, CONTENT OR OTHER MATERIALS, AND ANY RELIANCE UPON IT, IS AT YOUR SOLE RISK. YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL THE COMPANY OR ITS OFFICERS, MANAGERS, MEMBERS, PARENTS, SUBSIDIARIES, AFFILIATES, AGENTS OR LICENSORS, OR ANY THIRD PARTY PROVIDER OF DATA OR INFORMATION, BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION, CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, LOSS OF BUSINESS REVENUE, LOST PROFITS, OR LOSS OF DATA, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING OUT OF YOUR USE OF OR INABILITY TO USE THE Service, OR YOUR RELIANCE ON ANY ADVICE, INFORMATION, OR CONTENT ON THE Service, OR OTHER USERS ON THE Service, EVEN IF THE COMPANY OR ANY RELATED PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT THE COMPANY SHALL HAVE NO LIABILITY FOR ANY CONTENT OF ITS USERS. YOU ALSO AGREE THAT (1) THE COMPANY SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY UNDER ANY THEORY FOR ANY LOSS OR DAMAGE TO YOUR COMPUTER SYSTEM, HANDHELD DEVICE, CAR, PHONE, OR ANY OTHER DEVICE USED BY YOU TO STORE OR DISPLAY OR USE THE Service, THE SITE CONTENT OR TO UTILIZE ANY SERVICES PROVIDED THE Service (2) THE COMPANY SHALL NOT BE LIABLE UNDER ANY THEORY FOR ANY LOSS OR DAMAGE TO ANY DATA ON YOUR PERSONAL COMPUTER, HANDHELD DEVICE, CAR, PHONE OR ANY OTHER DEVICE USED BY YOU TO STORE OR DISPLAY THE SITE CONTENT OR TO UTILIZE THE SERVICES PROVIDED BY THE Service, AND YOU SHALL BE SOLELY RESPONSIBLE FOR ANY SUCH LOSS OR DAMAGE. YOU SPECIFICALLY ACKNOWLEDGE THAT DOWNTIME, LOSS OF CONTENT, AND COMPUTER VIRUSES, CAR ACCIDENTS ARE RISKS INHERENT IN THE USE OF THE INTERNET AND SOFTWARE PRODUCTS WHILE AT HOME OR WHILE DRIVING, AND YOU AGREE TO ASSUME RESPONSIBILITY FOR ANY HARM OR DAMAGES OF ANY KIND OR CHARACTER WHATSOEVER RESULTING FROM THESE POSSIBLE HARMS. YOU ALSO SPECIFICALLY ACKNOWLEDGE THAT YOU MAY BE DISCLOSING SENSITIVE, PRIVATE, AND CONFIDENTIAL CONTENT ABOUT YOURSELF IN YOUR USE OF THE Service, AND YOU AGREE TO ASSUME RESPONSIBILITY FOR ANY HARM OR DAMAGES OF ANY KIND OR CHARACTER WHATSOEVER RESULTING FROM YOUR RELEASE OF SUCH CONTENT. IF YOU ARE DISSATISFIED WITH THE SITE, OR WITH ANY OF THESE TERMS, OR FEEL THE COMPANY HAS BREACHED THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. THE TOTAL LIABILITY OF THE COMPANY TO YOU FOR ANY CLAIM ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF THE Service SHALL NOT EXCEED THE GREATER OF EITHER THE AMOUNT PAID BY YOU FOR THE SERVICES IN QUESTION OR ONE HUNDRED DOLLARS (US$100) TOTAL. IT IS THE INTENTION OF BOTH OF US THAT THIS PROVISION BE CONSTRUED BY A COURT AS BEING THE BROADEST LIMITATION OF LIABILITY CONSISTENT WITH APPLICABLE LAW.

Indemnification.

You agree to indemnify and hold the Company and its subsidiaries, affiliates, officers, managers, members, agents, co-branders or other partners, and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the Service, your violation of these Terms, or your violation of any rights of another.

Additional Terms.

These Terms of Use constitute the entire agreement between you and the Company regarding using the Service, superseding any prior agreements between you and the Company relating to your use of the Site. The failure of the Company to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision in that or any other instance. Suppose any provision of these Terms of Use shall be deemed invalid, unlawful, void, or for any reason unenforceable. In that case, that provision shall be deemed severable from these Terms of Service. It shall not affect the validity and enforceability of any remaining provisions, which shall continue in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the use of the Service or these Terms of Use must be brought, if at all, within one (1) year from the accrual of the claim or cause of action or be forever barred. These Terms of Service and any claims hereunder shall be governed by and subject to the laws of the state of New Jersey without giving effect to any principles of conflicts of law.

 

Privacy Policy

Thank you for choosing to be part of our community at URL R&D, LLC. (The “Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices concerning your personal information, please get in touch with us at support@Talkuccino.com (the “Support” email) or visit our website at https://www.Talkuccino.com (the “Website”) or the Talkuccino mobile Application (the “APP”) all constitute and are part of the Talkuccino service (the “Service” or Services).

This privacy policy applies to all information collected through our Website, the APP, and/or any related services, sales, marketing, or events (we refer to them collectively in this privacy policy as the "Service" or “Services”).

When using the Service, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the most transparent way possible what information we collect, how we use it, and what rights you have in relation to it. Please take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you disagree with, please discontinue the use of our Services.

Please read this privacy policy carefully. It will help you make informed decisions about sharing your personal information with us.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?

2. HOW DO WE USE YOUR INFORMATION?

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

4. WHO WILL YOUR INFORMATION BE SHARED WITH?

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

7. HOW LONG DO WE KEEP YOUR INFORMATION?

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

9. DO WE COLLECT INFORMATION FROM MINORS?

10. WHAT ARE YOUR PRIVACY RIGHTS?

11. DATA BREACH

12. CONTROLS FOR DO-NOT-TRACK FEATURES

13. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

14. DO WE MAKE UPDATES TO THIS POLICY?

15. HOW CAN YOU CONTACT US ABOUT THIS POLICY? 

1. What information do we collect?

Personal information you disclose to us

In Short:  We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when registering at the Services or Apps, expressing an interest in obtaining information about us or our products and services, participating in activities on the Services or Apps (such as posting messages in our online forums or entering competitions, contests, or giveaways), or otherwise contacting us or the service by web or by phone.

The personal information that we collect depends on the context of your interactions with us and the Services or Apps, the choices you make, and the products and features you use. The personal information we collect can include the following:

Publicly Available Personal Information. We collect email addresses, phone numbers, Gender, Spoken Language, Interest Topics, and other similar data you provide.

Personal Information Provided by You. We collect app usage and other similar data. We may use Hubspot. The Hubspot Privacy Policy is available here: https://legal.hubspot.com/privacy-policy/.

Payment Data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number) and the security code associated with your payment instrument. All payment data is stored by Apple and or Stripe and or Adapty. Their respective privacy policy link(s) are here: https://www.apple.com/legal/applepayments/privacy-notice/  and https://stripe.com/privacy/  and https://adapty.io/privacy/ 

All personal information you provide must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short, some information — such as IP address and/or browser and device characteristics, including caller ID — is collected automatically when you visit or use our Services or Apps.

We automatically collect certain information when you visit, use, or navigate the Services or Apps. This information does not reveal your specific identity (like your name or contact information). Still, it may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services or Apps, and other technical information. This information is primarily needed to maintain the security and operation of our Services or Apps and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

Online Identifiers. We collect cookie identifiers, such as those used for analytics and marketing, country of Origin, and similar data.

Information collected through our Apps

In short, when you use our apps, we may collect information about your geolocation, mobile device, and push notifications.

If you use our Apps, we may also collect the following information:

  • Geo-Location Information. We may request access or permission to track location-based information from your mobile device continuously or while you are using our mobile application to provide location-based services. You may do so in your device's settings to change access or permissions.

  • Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device dialing feature, address book, and other features. You may do so in your device's settings to change access or permissions.

  • Push Notifications. We may request push notifications regarding your account or the mobile application. If you wish to opt out of receiving these communications, you may turn them off in your device's settings.

Note: Preventing the APP from accessing the above resources or information may render the APP inoperable. 

2. How do we use your information?

In Short, we process your information based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Services or Apps for various business purposes, as described below. We process your personal data in reliance on our legitimate business interests to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

 We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

  • To facilitate account creation and logon. Suppose you link your account with us to a third-party account (such as your Google or Facebook account). In that case, we use the information you allowed us to collect from those third parties to facilitate account creation and logon for the performance of the contract.

  • To send administrative information to you. We may use your personal information to send you product information, service, new feature information, and/or information about changes to our terms, conditions, and policies.

  • Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in contests or to provide you with discounts, coupons, or FREE service units.

  • Request Feedback. We may use your information to request feedback and contact you about using our Services or Apps.

  • We use your information to enable user-to-user communications with each user's consent.                  

  • To deliver services to the user. We may use your information to provide you with the requested service.

  • For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Services or Apps, products, marketing, and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end-users and does not include personal information. We will not use identifiable personal information without your consent.

3. Will your information be shared with anyone?

In short, we only share information with your consent to comply with laws, provide you with services, protect your rights, or fulfill business obligations.

We may process or share data based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a particular purpose.

  • Legitimate Interests: We may process your data when reasonably necessary to achieve our legitimate business interests.

  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our agreement.

  • Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal processes, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

  • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

  • Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, CRM systems, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may allow selected third parties to use tracking technology on the Services or Apps, enabling them to collect data about how you interact with them over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand online activity. Unless described in this Policy, we do not share, sell, rent, or trade your information with third parties for their promotional purposes. We have implied contracts with our data processors derived from using their applications, each under their own TOS. This usually means that they can only do something with your personal information if we have instructed them. They will not share your personal information with any organization apart from us. They will hold it securely and retain it for the period we instruct.

  • Business Transfers. We may share or transfer your information in connection with or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

  • Other Users. When you share personal information (for example, by posting comments, contributions, or other content to the Services or Apps) or otherwise interact with public areas of the Services or Apps, such personal information may be viewed by all users and may be publicly distributed outside the Services or Apps in perpetuity. Similarly, other users can view your activity's descriptions, communicate with you within our Services or Apps, and view your profile and picture if you posted one.

  • Offer Wall. Our Apps may display a third-party hosted “offer wall.” Such an offer wall allows third-party advertisers to offer users virtual currency, gifts, or other items in return for acceptance and completion of an advertisement offer. Such an offer wall may appear on our website or mobile application and be displayed based on specific data, such as your geographic area or demographic information. You will leave our mobile application when you click on an offer wall. A unique identifier, such as your user ID, will be shared with the offer wall provider to prevent fraud, appropriately credit your account, and attribute our referral.

4. Who will your information be shared with?

In short, we only share information with the following third parties.

We only share and disclose your information with the following third parties. We have categorized each party so that you may easily understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke your consent, please contact us.

  • Cloud Computing Services
    Amazon Web Services (AWS)

  • Communicate and Chat with Users
    TurboBridge

  • Data Backup and Security
    Amazon Web Services

  • Functionality and Infrastructure Optimization
    Amazon Web Services

  • Invoice and Billing
    Apple Pay, Stripe and Adapty

  • Retargeting Platforms
    Google Ads Remarketing and Google Analytics Remarketing

  • Social Media Sharing and Advertising
    Facebook advertising, Instagram advertising, and YouTube social plugins

  • User Account Registration and Authentication
    Amazon Web Services

  • User Commenting and Forums
    Google Tag Manager

  • Web and Mobile Analytics
    TestFlight

  • Website Hosting
    Squarespace

  • Website Performance Monitoring
    Crashlytics, Google Analytics, Hubspot

  • Website Testing
    TestFlight

5. Do we use cookies and other tracking technology?

In short,  We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Our Cookie Policy provides specific information about how we use such technologies and how you can refuse certain cookies.

6. Is your information transferred internationally?

In short, we may transfer, store, and process your information in countries other than yours.

Our servers are located in the United States. If you are accessing our Services or Apps from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see "WILL YOUR INFORMATION BE SHARED WITH ANYONE?" above), in the United States, and other countries.

If you are a resident of the European Economic Area, then these countries may not have data protection or other laws as comprehensive as those in your country. We will, however, take all necessary measures to protect your personal information following this privacy policy and applicable law.

EU-U.S. Privacy Shield Framework:

In particular, the Company is committed to complying with the EU-U.S. Privacy Shield Framework and retaining personal information transferred from the European Union to the United States. As such, the Company is committed to subjecting all personal information received from the European Union (EU) member countries, based on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List.

The Company is responsible for processing personal information it receives under the Privacy Shield Framework and subsequently transfers to a third party acting as an agent on its behalf.

Concerning personal information received or transferred pursuant to the Privacy Shield Framework, the Company is subject to the regulatory enforcement powers of the U.S. FTC. In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

7. How long do we keep your information?

In short, we keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a more extended retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this policy will require us to keep your personal information for longer than the period of time in which you have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. Suppose this is not possible (for example, because your personal information has been stored in backup archives). In that case, we will securely store it and isolate it from any further processing until deletion is possible.

8. How do we keep your information safe?

In short, we aim to protect your personal information through organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that we cannot guarantee that the internet or phone networks are 100% secure. Although we will do our best to protect your personal information, transmitting personal information to and from our Services or Apps is encrypted with standard Internet technologies like HTTPS but is at your own risk. You should only access the services within a secure environment. 

9. Do we collect information from minors?

In short, we do not knowingly collect data from or market to children under 18.

We do not knowingly solicit data from or market to children under 18. By using the Services or Apps, you represent that you are at least 18. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to delete such data from our records promptly. If you are aware of any data we have collected from children under 18, please contact us through our Support email.

10. What are your privacy rights?

In short,  in some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure, (iii) to restrict the processing of your personal information, and (iv), if applicable, to data portability. In certain circumstances, you may also have the right to object to processing your personal information. To make such a request, please use the DPO contact details below. We will consider and act upon any request following applicable data protection laws.

If we rely on your consent to process your personal information, you can withdraw your consent at any time. Please note, however, that this will not affect the lawfulness of the processing before its withdrawal.

Suppose you are a resident of the European Economic Area, and you believe we are unlawfully processing your personal information. In that case, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here:

http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you have questions or comments about your privacy rights, email us at our Support email or use our DPO contact provided below. 

Account Information: If you would at any time like to review or change the information in your account or terminate your account, you can:

■  Log into your account settings via the APP and update your user account.

Upon your request to terminate your account, we will wait until the end of your subscription or the depletion of your purchased minutes before deactivating or deleting it and the information in it from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our Terms of Use, and/or comply with legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. You can set your browser to remove and reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services or Apps. You can use the Add Blocking browser extensions to opt out of interest-based advertising.

Opting out of email marketing: You can unsubscribe from our marketing email list anytime by clicking on the unsubscribe option in the APP.  Use the link in our emails or contact us using the details below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails necessary for the administration and use of your account. To otherwise opt-out, you may:

■  Access your account settings in the APP and update your preferences.

11. Data breach

A privacy breach occurs when there is unauthorized access to or collection, use, disclosure, or disposal of personal information. You will be notified about data breaches when The Company believes you are likely at risk of serious harm. For example, a data breach may possibly result in severe financial damage or harm to your mental or physical well-being. Suppose The Company becomes aware of a security breach that has resulted or may result in unauthorized access, use, or disclosure of personal information. In that case, the Company will promptly investigate the matter and notify the applicable Supervisory Authority 72 hours after becoming aware of it unless the personal data breach is unlikely to risk the rights and freedoms of natural persons.

12. Controls for do-not-track features

Most web browsers, mobile operating systems, and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference and not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy policy.

13. California residents’ specific privacy rights.

In short, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year, free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing using the contact information provided below.

If you are under 18, reside in California, and have a registered account with the Service or APP, you should delete your account since you violate our TOS. However, you have the right to request the removal of unwanted data that you publicly post on the Service or APP.

To request the removal of such data, don't hesitate to contact us using the contact information provided below. Please include the email address associated with your account and a statement that you reside in California. We will ensure the data is not publicly displayed on the Service or APP, but please be aware that the data may be only partially removed from our systems. 

14. Policy updates

In short,  we will update this policy to comply with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you by prominently posting a notice or directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information. 

15. Contact us about this policy

If you have questions or comments about this policy. In that case, you may contact our

Data Protection Officer (DPO) Alon Cohen at 

support@talkuccino.com
URL R&D, LLC.
Alon Cohen
United States
+1-(760) 820-4611 (Leave Voicemail)

16. Review, update, or delete the data we collect from you.

Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. Please use the APP or Contact our Support email to request to review, update, or delete your personal information. We will respond to your request within 30 days or less.

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